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The Ultimate Stain Guide

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5 Dry-Cleaning Dos and Don’ts

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A Guide to Your First Laundry Delivery

We get it! This delivery laundry thing is new! Here is what you can expect from your first laundry delivery service from 2ULaundry.

Tips for Getting Started!

Does leaving your clothes out for delivery seem strange?

It’s not! But, we hear it all the time. There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their clothes out for our drivers. So we talked with our delivery drivers to come up with some tips!

Our drivers operate on routes like UPS or FedEx. They have full routes all over the city. Because of this, we don’t offer custom delivery times.

We do however encourage you to add detailed pickup or delivery notes to your account. We’re happy to pick up or deliver to a designated spot to make this easier for you. And, this is how most people handle absentee pickups and deliveries.

Tip #1: Keep it Simple & Consistent

Miscommunication happens when things get complicated. Our drivers are all W2, full-time employees that stick to their routes daily. Just like your mailman and UPS driver, our drivers get in a rhythm after they get to know your pickups and deliveries.

Instead of changing it up weekly, you’ll find better, more consistent results if you keep your designated laundry location the same from order to order.

Instead of: 

“On Tuesday deliveries drop off my clothes with my neighbor at 1234 Fake St. Unit B but on Thursdays deliver to my front door because my neighbor leaves early for yoga class. If you’re picking up before 11 am I’ll be home but if it is after 11am you can pick up my laundry from the leasing office – if they’re not out at lunch.”

Try:

“I’ll be leaving my clothes for pickup and delivery at the back door. Enter through the side gate and you’ll see the covered back door just up the stairs.”

Tip #2: Choose a Hidden and Covered Spot

If you’re worried about your clothes, you’re only human. We care about your clothes just as much as you. And, we would hate to see anything happen to them.

Unfortunately, porch theft is a thing. And, while we have never had a stolen laundry order, you may want to make an effort to be a little discrete with your designated pickup and delivery notes.

If at all possible, choosing a covered spot will help prevent rain or sun from causing any headaches. What good are clean clothes if they're soaking wet? Our drivers do their best to find cover for your bags on rainy days. Help us out by detailing this in your address notes. It's important because 2ULaundry is only responsible for orders while in our care, so it’s best to add notes for a covered area to ensure orders are protected against any unexpected weather.

Instead of:

“Left the laundry bags at the front door.”

Try:

“Laundry bags are just to the left of the front door behind the blue porch chairs.”

Tip #3: Leave a Note

Like, a real note! While we always keep your pickup and delivery notes as updated as possible in our system, a hand-written note helps our drivers find your where your laundry is.

A simple post-it note on the front door explaining where you moved your laundry to can prevent a driver from thinking you forgot to leave your clothes out and moving on with the route.

Instead of:

Leaving it up to chance or hoping our driver is good at hide and seek.

Try:

Leaving a note at the front door when you leave the house.

The note can say: “Hi, 2ULaundry! Love the laundry service! I moved the bags to the back door this time since it is raining outside. Please use my gate code on file to get access to the backyard.”

Tip #4: Keep it Clean!

Keeping your laundry pickup and delivery spot clean might not matter much when we are picking up, but it DEFINITELY matters when we’re delivering your clean laundry.

By sweeping or cleaning your designated laundry delivery location, you’re helping us make sure that we deliver your laundry as clean as possible.

Instead of:

Keeping your clean laundry on a dirty front porch.

Try:

Giving the porch as quick sweep when you set your laundry bag out. This makes the laundry delivery process much more enjoyable!

Tip #5: Use the Door Hanger

As part of your first Dry Cleaning delivery, you received a Door Hanger. This is yours to keep. Once you receive your Door Hanger, we need your help! This Door Hanger slides over your door and gives the delivery driver a place to safely hang your garments. It's like a Christmas Wreath hanger.

We encourage you to put your Door Hanger on your door when you leave your laundry out for us to pickup. That way, when we deliver your laundry, we don't need to hang your garments on the door handle or drape them over a chair. If there is no Door Hanger, delivery drivers do their best to deliver the hanging garments with minimal wrinkles.

Instead of:

Not using your Door Hanger.

Try:

Putting your Door Hanger on your door when you set your laundry out for pickup. That way, when we deliver, we have somewhere clean and safe to hang your garments.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Tips
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Tips for Leaving Your Laundry Out

It’s not! But, we hear it all the time. So we talked with our delivery drivers to come up with some tips!

How do most people use a laundry service?

It’s not always clear how to best use it in unison with the rest of your life: budgets, schedules, work, school, family, etc. There is no one size fits all solution – but here is some advice from our current customers.

How do most people use 2ULaundry?

No matter how you use it, delivery laundry service helps everyone lighten the load. See where you find your sweet spot. Wherever it is, we’ve got a spot for you.

1. Every Week

For weekly laundry service, you just set it and forget it! We offer an option to make your schedule recurring. Instead of logging in to place an order every week, our recurring option allows you to set it and forget it. It’s similar to the recurring schedule that your pool cleaners, housekeeper, or landscapers offer their services.

Customer Tips - Weekly Laundry Service

“2ULaundry takes care of three-quarters of my family’s laundry on a weekly basis. We have a washer & dryer at home for the small stuff that is always needed like the kid’s school uniforms and soccer jerseys. The weekly recurring pickups is scheduled out for us just like the maid service and pool cleaners.” –Jessica B, avg. 2-3 bags per week.

2. Every Once in a While

You never know when you might run into a laundry emergency. So, a recurring schedule might not work for you! That’s ok!

You can still call in the professionals when you really need some help. Use 2ULaundry as your "get out of jail free" card when the laundry really starts piling up. You don’t need to be on a recurring schedule to order laundry service with 2ULaundry. You can simply place an order whenever you need some help.

Customer Tips - Every Once in a While

“I started using 2ULaundry to help out my to-do list when we have stressful things on the horizon. It’s usually just before we have house guests in town, when my husband is traveling for work, or right before we are going on vacation. Now that I think of it, when we get back from vacation is by far my favorite time to order!” –Erin P, avg. 5 bags per year.

3. Only with a Coupon

Do you love coupons? We do too!

When our driver’s routes are not quite full, we send a message out to households in that neighborhood letting you know. If you place an order via text message reply, your order is automatically discounted. These discounts range from $5-$15 based on both your neighborhood and the number of slots remaining on the route.

Customer Tips - Only with a Coupon

“I don't mind doing laundry for our family! However, I always place an order when there are coupons. The Customer Support team will send texts a couple of times per month offering discounts because the delivery driver in my area needs more stops on a certain day. It is a quick way to save $10-ish on the service. It's my little surprise treat to myself. ” – Rey A, avg. 1 bag per month.

4. Only Sheets & Towels

Maybe you’re not quite comfortable sending all of your personal laundry out to be cleaned. Laundry is very personal! We understand that!

You’re not alone! A large segment of our laundry service customers use 2ULaundry as a way to help out with those less personal sheets & towels. Sheets & towels are harder to wash in smaller, residential washing machines. Plus, when we beautifully fold them, unwrapping them is a real treat! We offer a Linen Bag at a lower price than our Wash & Fold Laundry Bag because of three reasons.

Customer Tips - Linen Laundry Service

“I keep three sets of sheets and towels for each bedroom and bathroom. When I’m on my last batch, I’ll schedule an order to restock my sheet & towel stock at the house. I’d like to think it’s once a season but it’s probably closer to once every six-months. Oops!” – Tina W, avg. 4-5 bags per year.

5. Only Kids Clothes

Sending your kids clothes to a laundry service is a serious parent hack. Kids clothes are always hard to fold! They’re so small and they take a ton of time. But, you know that.

Consider sending your kids clothes only. That helps you save significantly when compared to sending all of the laundry in the household. Plus, tiny kids clothes means you can really stuff a lot of laundry into our flat-rate bags...

Customer Tips - Only Kids Clothes

“I really like using for my kids laundry. That may not be conventional but it’s nice getting a head start on laundry every so often to help me never fall too far behind. Too far may be the keyword there. With my kids, I am always behind on laundry. 2ULaundry really helps!” – Amy P, avg. 2 bags per month.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Tips
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min read

How to Use a Laundry Delivery Service

No matter how you use it, delivery laundry service helps everyone lighten the load. Here are some tips!

It’s your first laundry delivery!

That’s exciting! But, we get it. This whole pick-up and delivery laundry concept is new. Here is what to expect with your first order.

How do I place an order?

Create an account by downloading our app for either iOS or Android devices. Enter your contact information, select your services, and set your cleaning preferences.

As part of signing up for the service, you’ll get a Welcome Kit which includes your own, personalized laundry bags. You’ll use these personalized laundry bags to separate your laundry and dry cleaning. These bags are yours to keep!

Your Welcome Kit - which includes your 2ULaundry bags - will be delivered the next business day. You can schedule your first order any day after that!

What is a Welcome Kit?

Since this is your first laundry service, you’ll notice we schedule the Welcome Kit to be delivered after you create your account. This means you will not be able to schedule your first laundry service before you have received your laundry bags.

These laundry bags make sure your laundry stays stays safe and garments get proper treatment.

If you need more bags or replacement bags, just ask!

How do the different laundry bags work?

We use different bags to differentiate services. You control the treatment & pricing of your order by which bag(s) you use. We offer four services - which are differentiated by different laundry bags.

Wash & Fold Bag: Wash & Fold Bags get treated like regular laundry – washed, dried, and folded. These bags hold your everyday clothing, towels, sheets, and other items that you would wash at home.

Dry Cleaning Bag: This Dry Cleaning Bag doubles as a garment carrier. Garments included in the dry cleaning bag are either laundered or dry cleaned based on garment standards. Dry Cleaning services are priced per item & returned on hangers.

Linen Bag: The Linen Bag holds up to 45 pounds and is perfect for your washable household items like sheets, bedding, towels, etc.

*Hang Dry Bag: The Hang Dry Bag is perfect for your delicate items, including undergarments, workout gear, swimsuits, and any items potentially vulnerable to shrinking. These items will returned on hangers.

*Message customer care for this bag.

Do I need to separate my whites and colors?

No, we sort for you! All wash and fold laundry is sorted multiple ways for washing – meaning your whites are never washed with colors.

As part of our standard practices, we sort and check all garments for stains in production.

However, to best treat stains we recommend you send the stained garment in your Dry Cleaning/Launder Press bag. The Dry Cleaning process is better at removing stains.

Do I need to be home for pickup and delivery?

There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their clothes out for our drivers.

If you have any notes on where to collect your clothes (ex. back porch, by the garage door, at the concierge desk, etc) feel free to include those in your order notes. These notes help guarantee that all pickups and deliveries are successful. You’ll be notified about our progress along the way and we will handle it from here!

Here are more tips on leaving your laundry out for pickup and delivery.

How long does it take?

Wash & Fold laundry is delivered the next available service day. In all of our markets, we operate Monday through Friday. In some markets, we do offer Saturday service. When you schedule your pickup, you will see if Saturday is available in your neighborhood. 

Dry cleaning and launder-press is a much more manual process. This special treatment for your special garments takes a little longer. Dry cleaning and launder-press orders are delivered on a two business day turnaround. 

Why are there service fees?

At 2ULaundry, we pay our drivers as full-time W2 employees that are covered by insurance and driving our company vans – you may have seen them around! We’re pretty proud of our fleet of bright pink delivery vans!

With that, our drivers are compensated a fair and responsible wage – unlike delivery services that pay their employees as contractors that rely on tips.

This fair wage and benefit plan is part of an initiative to make sure your laundry is always taken care of in the best way possible – from the van it is delivered in to the person delivering it.

How are clean clothes packed for delivery?

Wash and Fold: It’s not a science; it’s an art! We’re really good at folding laundry. All wash and fold garments are returned crisply folded. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding.

Dry Cleaning: Your dry cleaning and launder-press garments are returned pressed on hangers as you would see at conventional cleaners.

How do most people use 2ULaundry?

There is no one size fits all solution – but here is a start.

Most families use 2ULaundry every week which allows them to get their clothes on a predictable rotation of about 1-2 bags per week. However, on the other end of the spectrum, there are some people who like to let their laundry pile up – meaning they only need one big order per month.

Some use it less as a replacement for their washing machine and more as a quick ‘get out of jail free card’ when things really start piling up. In that crowd, there is a big group of folks that only send their sheets and towels during their seasonal deep clean.

The point is delivery laundry is really a day-saver. Everyone can use some help lightening the load! But it isn’t a one size fits all service. Test it out a couple of times and see where you find your sweet spot. Wherever it is, we’ve got a spot for you.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Tips
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A Guide to Your First Laundry Delivery

We get it! This delivery laundry thing is new! Here is what you can expect from your first laundry delivery service from 2ULaundry.
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Why You Should Always Turn Your Clothes Inside Out When Washing

This small tip may make all the difference in the world in...

Laundry day is often full of decisions: what detergent should I use? What cycle should I select? Should I separate all my colors or is it okay for some to go into the wash together?

One question you don’t have to wonder about anymore though is whether you should turn your clothes inside out before washing them. While it might be a pain to turn everything inside out before washing and then right side out again while folding, experts say that you should absolutely turn your clothing inside out for washing.

Check out the reasons below that inside out is far better than right side out when it comes to how your clothes enter the washing machine.


1. It prevents damage to the outside of your clothing

While the washing machine is great for removing stains and getting clothes looking and smelling fresh, clothing items can take quite a beating while they’re actually in the machine.

Protect your items from fading and other damage by making sure that it’s the inside of your clothing, which no one will ever see, that takes the beating rather than the outside.

2. It increases contact between the detergent and the dirtiest parts of your garment

While we sometimes use the washing machine to get out tough exterior stains like coffee, grass or ketchup, most of the time we’re aiming to freshen our items up from the kind of dirty clothing gets just by being worn by a person.

During a typical day of wear, clothing comes into contact with our bodies as they move and sweat, leaving them in dire need of washing. By turning your items inside out in the washing machine you can ensure that these sweat stains are coming in as close a contact with the detergent as possible.

3. It prevents lint and pilling from occurring on the outside of your clothing

Lint and pilling is a fact of life that occurs when clothing fibers fray or break. While washing your items inside out won’t prevent this fraying or breaking from happening, it will make sure that it only happens on the inside of your items, keeping the outside looking fresh and new for longer.

4. It protects decorative elements of your clothing from damage

If you’re a fan of sparkles and rhinestones, you’ll definitely want to turn your items inside out while washing. While most decorative items are attached pretty well upon purchase, they often become loose or damaged over time.

Keeping your clothing inside out while in the washing machine can help elongate the life of the sparkles you love so much!

While turning your clothing inside out before washing and then right side out before folding can feel like an extra step in an already arduous process, doing so will protect your items, help them get as clean as possible and ensure that you leave the house looking fresh and fashionable everyday!

If you don’t want to worry about any of this, let 2ULaundry take care of your wash and fold needs!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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1
min read

Which Clothes to Fold vs Hang?

Can you never decide on which clothes you should fold vs which clothes you should hang? Read...

As you organize your closet each season it can feel like endless questions arise: should you hang onto that sweater you only wore once last year? Where should you put your belts? What should you do with your out-of-season clothes?

Perhaps the biggest question of all though, the one that truly shapes how you organize and access your clothes, is what should be folded and what should be hung.

While this decision might seem tough to tackle, in reality there are clear rules for what should be hung and what should be folded: check out what the experts say below!

What to Hang

When you’re considering which items to hang, you might have to prioritize based on your available closet space. A previous post on organizing closet space can help with that!

As a general rule, you should aim to hang anything made of delicate materials or that you want to ensure stay protected.

Some items that should always be hung (or be prioritized when it comes to hanging space in the closet) include:

  • Dresses
  • Dress pants
  • Blazers
  • Work or more formal blouses and tops
  • Lightweight or wrinkle prone items

What to Fold

When it comes to what items you want to fold it’s not just about what you don’t have room to hang in your closet- some materials and items store better and are less prone to damage when they are folded rather than hung.

Whether you’ll be storing folded items on shelves in your closet, on a garment rack or in a dresser, knowing you’re storing them properly will help you feel good about your decision.

Some items that you should always fold (because they don’t need to hung and will actually do better being stored folded) include:

  • Sweaters
  • Sweater dresses
  • Heavy items with lots of embellishment (like beading)
  • Casual T-shirts
  • Jeans
  • Khaki pants


Whether you have all the closet space in the world or are trying your best to prioritize what gets space in your smaller closet, you’re going to have to make decisions about which items to hang and which items to fold.

By following the guidance above you’ll be sure to make the right choice when it comes to what goes where!

Here are a couple of more links to help you make these decisions: Martha Stewart Hang or Fold Clothes; One Good Thing Fold vs Hang.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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min read

When Should You Do Your Laundry?

Read up on some pros and cons for when you should do...

Sometimes it seems like there’s no good time to do your laundry. If you start it in the morning, it can feel like you’re doing it all day. But, if you start it at night, you inevitably forget about it and have to start all over the next day.

Whether you’re an early bird or a night owl, though, there are some clear advantages and disadvantages to doing your laundry at different times.

Starting Laundry in the Morning


Starting laundry might not be number one on your want-to-do list but, for some people, it’s number one on their morning to-do list. Doing laundry in the morning has both advantages and disadvantages.

PROS:


When you start your laundry in the morning, you’ll have the opportunity to get it all washed, dried and folded throughout the day and have everything back in its place before bedtime rolls around.

You’ll also have a little more wiggle room when it comes to how quickly you cycle your laundry though as forgetting for a few minutes wont mean you end up going to bed and forgetting to switch a load over until the next morning.

CONS:


When you do laundry during the day time you might find yourself feeling tied to home and unable to go out to run errands or socialize as you’ll soon have a load of laundry to switch over.

Doing laundry in the morning and throughout the day is also often more expensive than running it at night as energy costs are at their highest during peak hours of the day.

Starting Laundry in the Evening


For the night owls among us, starting laundry in the evening is often the obvious choice. Whether you choose to stay up late to switch a few loads over or wait until the next morning, there are pros and cons to starting laundry in the evening.

PROS:


|When it comes to conserving energy, one of the most important things you can do is run full loads of laundry rather than half-full loads. At the end of the day, after gathering up everything everyone wore that day and tossing it in the machine, you’re more likely to have a full load than you would be in the morning.

You’re also less likely to feel like you did all your laundry only to have more to do once everyone loads their hampers up with everything they wore throughout the day.


CONS:


When you start laundry in the evening you commit to staying up for at least a few hours to ensure that everything that needs to be washed gets through the wash, dry and fold cycle.

While it might feel like nothing to pause your movie to make the quick switch from washer to dryer, staying up late can be quite the burden for some and forgetting can mean starting all over in the morning.

If you’re still undecided about when you should do your laundry, or you’d rather not do it at all, it might be time to consider a laundry pickup and delivery service.

Not only will your laundry return to you feeling fresh and smelling clean, but you won’t have to spend any time at all fretting about when to put it in, when to switch it over and when to fold it; and that is the biggest joy of all!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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1
min read

Tips For Organizing Your Kids’ Rooms

Don't know where to start when organizing your kids' rooms..

If you have kids, you know how quickly a room can go from sparkling clean to total disaster area. Whether it’s the playroom, the living room or their own bedroom, kids have a way of making big messes out of even just a few toys.

If you’re looking for ways to help your kids successfully maintain organization in their rooms, check out the tips below!

1. Install open shelves


If you want to keep toys and games off the floor, you’re going to need an easy spot for kids to store their favorite things.

Open shelves let kids display the items they love the most (like all those assembled Lego sets) while also providing them easy access for when they’d like to get them down to play with.

2. Utilize the space under the bed


Instead of letting under the bed become a wild mess of dirty laundry and lost toys, consider investing in some storage options for under the bed.

If you’re upgrading your child’s room, look for a bed that has attached drawers underneath where sheets, blankets and extra pillows can be stored.

If your child’s bed does not have built in storage, consider investing in some rolling bins that can be filled and tucked neatly out of sight.

3. Incorporate boxes, baskets and bins


While wooden toy boxes might not be as popular as they once were, the idea that kids need somewhere they can easily toss their playthings has remained.

Go shopping with your child and let them choose a set of coordinating boxes, baskets or bins that can be used to store toys, stuffed animals, dress up clothes or books.

4. Keep it simple


Pinterest parents can no doubt find beautiful images of kids rooms in which toys are organized by type and color, books are shelved according to title and spotless art corners seem to invite creativity but, in reality, kids organization needs to be pretty simple in order to be long-lasting.

Help your child create easy categories such as “books,” “dress up clothes” and “blocks” and then assign them to a specific bin or spot in the room.

If you’re moving and want to keep it simple during an unpacking and organizing of your kids’ rooms, check out this comprehensive guide.

Kids love having their own space and taking care of their own books and toys. As a parent, you can empower them to keep their room neat and organized independently by providing shelves, storage and a little direction on how to keep the clutter at bay!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Spring Cleaning
1
min read

Spring Cleaning Hacks

Check out the spring cleaning hacks below and your house...

Ahh spring time, there’s nothing quite like the fresh scent of spring on the breeze, flowers blooming brightly in the garden and a fresh and tidy house for the new season. While the fresh scent of spring and blooming flowers might come naturally with the turn of the season, you’ll have to put in some work if you want the tidy house that spring calls for. Lucky for you, we’ve rounded up the very best spring cleaning tips and tricks to help you get your house under control with as little stress as possible. Check out the spring cleaning hacks below and your house will be spring-ready in no time!

1. Make a list


Before you get started, it’s important to make a list of everything you want to accomplish during spring cleaning. Take a few minutes to inventory your household and either make a list of your own or download a handy one like 2ULaundry’s or like Hey y’all! 2ULaundry just put out a Spring Cleaning Guide with hacks from bloggers you may know around Atlanta and some of their other customers. Definitely worth checking it out! this from Martha Stewart.

2. Clear your calendar


While you can probably squeeze your regular cleaning sessions between your other regular to-do’s and must-do’s, a spring cleaning session calls for a clear calendar so you can truly focus and get the job done without leaving any lingering jobs. Take a peek at your calendar, designate a day as your spring cleaning day and don’t make any other plans for that day.

3. Enlist help


While a lot of people find deep cleaning relaxing and gratifying, spring cleaning can be tiresome for even those who typically love to clean. Instead of trying to do it all yourself, enlist the help of your partner, children or roommate to give you the helping boost you need!

4. Clean by category, not room


When you clean room by room, it’s easy to accidentally carry piles of clutter from one place to the next without ever really getting rid of them. Instead of cleaning by room, make a plan to clean by category so that everything that gets clean stays that way. Start with a category like surfaces, floors or upholstery to get going.

5. Make sure you have the right tools and products


There’s nothing more frustrating than getting into a cleaning groove only to discover that you don’t have enough furniture polish to get the job done. Before you start cleaning, take inventory of your products and make sure you have enough of everything to finish the job. If you want to be extra thorough of everything at home, look into downloading a home inventory app.

6. Clean your cleaning tools


When you’re spring cleaning you want to make sure everything is truly clean and sanitized when you’re done. To do that you’ll probably need to do some pre-cleaning before you get started. Sanitize your sponges or purchase new ones, clean your broom, mop and vacuum and run a sanitize cycle on your dishwasher and washing machine before you ever start your spring cleaning session.

7. Just do it!


Once you’ve made a list, cleared your calendar, inventoried your cleaning products and made sure your cleaning tools are ready to go, there’s nothing left to do but jump in and get it done! Take small breaks as you go but do your best not to get distracted and leave the job half done.
Spring cleaning is a major undertaking but, once it’s done you’ll have the benefit of living in a clean, organized space you can enjoy all season!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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1
min read

New 2U

2ULaundry is introducing new product and service...

We’ve been bursting at the seams with excitement to bring you the new 2U experience, and the wait is finally (almost) over! The new 2U will officially go live on Tuesday, September 7th. Yep, you heard that right! The new 2U is HERE NEXT WEEK!!!

As we transition from 2U to 2U 2.0, here are the top 10 things you’ll need to know:

1. NEW PRICING

Moving forward, 2U will offer two pricing options: Pay As You Go & Subscriptions.

The Pay As You Go pricing plan is the same as 2U’s current pricing model, so you’ll pay for laundry and dry cleaning services after each use. This plan is best for customers with infrequent cleaning needs and those that only intend to use our dry cleaning services.

Pay As You Go Services

  • Laundry Bag……………$45/bag
  • Hang Dry Bag………….$15/bag
  • Linen Bag………………..$30/bag
  • Dry Cleaning……………per piece

Fees

  • Rush Delivery  (1-Day)……….$5/order
  • Welcome Kit………………………$10
  • Order Minimum…………………$15
  • Failed Pickup……………………..$5

*All Pay As You Go services are subject to a 2 business day turnaround. Rush Delivery (1-day turnaround) is available for a $5 fee. Note that for Friday pickups, laundry is returned on Saturday and dry cleaning is returned on Monday.  

Dry Cleaning

2. WEEKLY LAUNDRY SUBSCRIPTIONS

We are finally launching our long-awaited subscription pricing plans: 2U Weekly & 2U Weekly+.

2U Weekly: Ready to make 2U part of your weekly routine? Choose the 2U Weekly plan, and we’ll stop by every week on the day of your choice (Monday – Friday). For $160/month, you will receive 4 Large Laundry Bag Credits, free Rush Delivery (1-day turnaround), and 15% off all additional services!

2U Weekly+: Ready to take laundry off your plate for good? Choose the 2U Weekly+ plan, and we’ll stop by every week on the day of your choice. For $240/month, you will receive 4 Laundry Bag Credits, 4 Linen Bag Credits, free Rush Delivery (1-day turnaround), and 20% off all additional services!

Our subscriptions have been designed to keep flexibility in mind, so subscription bag credits can be used at any point during the 4-week subscription period.

For example, if you send in 2 large laundry bags on the first week of service, you will have 2 bag credits available for the 3 remaining weeks. Plus, if you use additional services beyond the 4 bag credits, you will receive a discount on those services (15% off with 2U Weekly and 20% off with 2U Weekly+)! We also offer a rollover policy, which allows 1 Laundry Bag credit (or 1 Laundry Bag & 1 Linen Bag if enrolled in 2U Weekly+) credit to be rolled over to the next 4-week period if the subscription is renewed.

To enroll in 2U Weekly or 2U Weekly+, please contact our Customer Care Team with your preferred plan. If you have any questions, please check out our Pricing FAQs here or reach out to Customer Care. Our team is here for your support during this transition!

3. 2-DAY TURNAROUND

All existing customers will continue to receive a 1-day turnaround on services for the near future. Over the coming months, we will transition customers on the Pay As You Go plan to a 2-day turnaround. But, not to worry! All customers will still have access to Rush Delivery (1-Day Turnaround) for a small $5 fee.

2U Weekly & 2U Weekly+ customers will automatically receive 1-Day Turnaround for free with their subscription.

2U currently offers pickups Monday – Friday, with limited availability on some days for quality control. Note that for Friday pickups, Laundry is delivered on Saturdays (includes Laundry, Linens, and Hang Dry), and Dry Cleaning is delivered on Mondays.

4. New 2U App

We’ve given the 2U App a tune-up! Starting next week, download our mobile app to access exciting new features, including order tracking! Already have the app? Simply update to the latest version and log in with your existing account username and password.

The mobile app will be the best way to manage your account and receive support moving forward as we will no longer offer account management online.

5. 2U Laundry Bags

We want to ensure that there is no interruption to your service, so please continue to use any of your existing 2U Bags. This includes the Small Laundry Bag if you are a current small bag customer.

Note that we will be changing the bag tags, which will include less personal information. Our Drivers & Clothing Care Teams will use our new scanning technology to access the most up-to-date information while picking up, cleaning, and delivering your orders. During this transition, our Drivers will add new stickers to the bag tags during scheduled pickups. We ask that you please do not remove any new or existing tags or stickers that you see in the bag tag pockets.

Lastly, our brand new 2U Laundry Bags are in the works and will be ready for distribution in the coming months. We look forward to sharing the new bags with our community later this year 😀

6. Order Notifications

We have made a few changes to our order notifications, which we are planning to evolve once we go live. Once you download the new 2U App, you will be asked to enable push notifications. If you enable notifications all order reminders & notifications will be sent to you via push notification. If you do not accept push notifications,  you will receive order alerts via text message instead.

You will continue to receive an On The Way message, which has been updated to send when your Driver is 2 stops away. Once you receive this message, you will be able to see your Driver’s ETA in the order tracker on the home page of the app.

7. 2URewards

With the transition to the new 2U, we will no longer offer our 2URewards Program. We will be migrating your outstanding rewards points to our new system in the form of account credit. To see your available balance, check out the Profile Page in the new 2U App.

  • 250-499 points = $5 credit
  • 500-749 points = $10 credit
  • 750-1249 points = $25 credit
  • 1250-2499 points = $35 credit
  • 2500+ = 100 credit

8. Friday Pickups

We will be launching Friday pickups on September 10th, but with limited availability. Over the coming months, we will continue to grow our Friday operations in order to support additional volume.

As a reminder, for Friday pickups, Laundry is returned on Saturday and Dry Cleaning is returned on Monday. Once we migrate all Pay As You Go customers to 2-Day Turnaround, orders picked up on Fridays will be returned on Mondays.

9. Biweekly Pickups

With the launch of the new 2U, we will offer weekly & one-time pickups and will no longer support biweekly schedules. As a result, all biweekly pickup schedule will be migrated to our new system as Weekly pickup schedules. Customers will continue to receive pickup reminder messages and can easily cancel any unwanted pickup days in the 2U App or by responding “N” to the text reminder text messages.

We will continue to evolve our scheduling capabilities in the future and appreciate your patience and understanding while we make this transition.

10. Customer Support

Lastly, our Customer Care Team is available and ready to support you during this transition! Our Team is available Monday through Friday from 8am-6:30pm and on Saturdays from 9am-3pm. We can be reached in the following ways:

  • 250-499 points = $5 credit
  • 500-749 points = $10 credit
  • 750-1249 points = $25 credit
  • 1250-2499 points = $35 credit
  • 2500+ = 100 credit

Note that chat is the fastest method of support, so we recommend trying us there first!

We can’t wait to show you the new experience! If there’s anything we can help you with before or during this transition, please do not hesitate to let us know.

Thanks so much! Stay Clean!

Last Updated 7/27/21

Some folks mark April 15 on their calendars because of Tax Day. We here at 2ULaundry mark it because it’s National Laundry Day! Wonder if it was any coincidence that they decided to lump two mundane activities together on the same day.

Nevertheless, it’s time to celebrate because 1) You’ve (hopefully) done your taxes, 2) It’s National Laundry Day, and most importantly, 3) We are announcing some big exciting changes to give you more free time and help you and your family manage that already jam-packed calendar!

If we take a bit of time to rewind back to March of 2020, we can remember it was a month where the country and our world was turned upside down. Ours included. We were growing at an accelerated pace! We had just opened up service in Raleigh and were building momentum to find the next city we were going to make our mark in.

Then as we all know, COVID-19 happened. COVID hit us hard, as it has millions and billions of people. We had to make many tough decisions, like stopping our service in Atlanta and Raleigh and cutting back on service in Charlotte. That meant parting ways with people who have grown to be family with us, whether that’s our employees or the customers. Through all of this, we have been extremely grateful and fortunate to have had health on our side as well as enough financial support from the government, our network, and most importantly, you, our loyal customers!

Thank you to those who have continued to use our service in a time of great uncertainty as well as to those who were affected by our service stoppage in Atlanta and Raleigh. We are humbled by all of your messages to us patiently waiting for 2U to return. We hear you and we are eager to come back!

Ultimately, the pandemic gave us the reason and the time to pause. We had been going 100 mph since starting in 2016, so we took this time to plan intentionally, diligently and set ourselves up for long term success. Part of that was in addition to 2ULaundry, we launched our laundromat franchise concept, LaundroLab. There were many reasons to invest our time, money, and energy into that, but one of the main factors was to provide a more consistent, higher quality pickup and delivery service to you!

We recognized the numerous challenges in front of us but saw them as great opportunities to showcase our resiliency. The result has been a year of making upgrades and enhancements after listening to all of what you have told us from the past few years.

So what has that result of all the hard work been?

We’re introducing a new Linen Bag, new pricing plans, weekend laundry delivery service, a new and improved mobile app, and more!!

Before we get into the specifics of each of these, you may be wondering what is the timeline and how will your service be impacted? Great questions!

As we’re finalizing our technology, products, and services, we want to make sure that you have as seamless an experience as possible. To achieve this, we’ll be providing exact dates of the specific updates when they are 100% confirmed. So make sure to be on the lookout for emails, text messages, and social media posts over the next few weeks to learn about how this will affect your service. If you are a current customer in Charlotte, we’ll be sending out more communication with updated information in the coming weeks.

Linen Bag

Over the years, we’ve received tons of feedback from our customers about linens and towels taking up precious space in their regular Wash, Dry, Fold bag. We get it! You want to get the most bang for your buck. Who doesn’t? To solve this concern, we decided to trial a Linens Only laundry bag for the past year. We designed the Linen Bag to be a cost-effective option for sending in large and bulky, washable household items like bed linens, towels, blankets, etc. Bigger than our Large Laundry Bag, the Linen Bag is optimized for size – it can hold a king-sized comforter plus a set of sheets and a couple of towels.

So, you’re probably wondering how the trial went and how you can get your hands on one of these bags. Well, during that test period, demand for the Linen Bag was overwhelming! Customers found that they had much more flexibility to send in exactly what they needed us to clean at a valuable price point. We also found that we were able to provide even more free time to our customers by offering solutions for all of their home laundry needs.

With the launch of the new 2U, we are excited to officially roll out the Linen Bag to all customers as a new laundry service option. Priced at just $30 per bag, the Linen Bag can be used separately or in combination with the Laundry, Hang Dry, and Dry Cleaning Bags.

Upon rollout, make sure to check out our FAQs for a list of items that should and should not be placed in your Linen Bag for cleaning.

Pricing Plans

One of the biggest things we’ve been working to enhance is our pricing structure. We recognized that many of our best customers were placing recurring orders. Every. Single. Week. So we asked ourselves, how can we reward those customers for being so loyal to our brand and service? Built around this concept of the recurring order, we want you to set it and forget it. We hope placing your 2U bags outside on your Laundry Day becomes as much of a habit as brushing your teeth or even getting Starbucks on your way to work.

So introducing…our subscription plans!

Take some time to digest the plans. We know it might be a lot at first glance, but we promise it’ll become second nature sooner than you think. We have 3 plans that accommodate our existing pricing structure along with subscription options that reward our most frequent users, so take a look below to find details on each of the plans.

The 1st pricing plan, called Pay As You Go, is the current pricing structure with a few minor changes. As the name suggests, you simply schedule and pay for orders as you go. The Wash Dry Fold bag is priced at $45, the Linen Bag at $30, the Wash & Hang Dry at $15, and all Dry Cleaning is priced per-item. Take a look at the bottom of this post for the comprehensive price list. All of these services are priced at the standard, full amount without any discount on additional services. As the image outlines, there is a 1-Day Rush Delivery Fee of $5, a Welcome Kit Fee of $10, and a Minimum Order amount of $15.

Now the moment you’ve all been waiting for! drumroll please

Introducing our first subscription plan: 2U Weekly — your new favorite household service, even better than Amazon Prime…okay we won’t go that far.

The 2U Weekly Plan is a weekly subscription service for Wash Dry Fold. You make a one-time purchase of $160 for access to 4 uses of the Wash Dry Fold bag. This is a 4-week commitment of the Wash Dry Fold bag, which you can utilize however you’d like over the course of the 4 weeks. You’ll gain a 15% discount on all other services in your order throughout your membership in the 2U Weekly Plan. That’s a boatload of money you can be saving whenever you need to use that extra Wash Dry Fold bag after coming back from a vacation! In addition to that, you’ll also get free 1-day rush delivery and a free welcome kit. Oh, and by the way, with this 2U Weekly Plan, there is no minimum order fee. Every month, you’ll also get to roll over one use of the Wash Dry Fold Bag to the following month, so there’s that in your back pocket. Lastly, your subscription membership will be automatically renewed at the end of the 4 weeks, unless you take action.

Hope you were able to process all that! Take a deep breath and get ready because here comes our 2nd subscription plan: 2U Weekly+!

The 2U Weekly+ Plan has the same basic functionality and features as the 2U Weekly Plan with the addition of the Linen Bag and overall heavier discounts. This is a one-time purchase of $240 for access to 4 uses of the Wash Dry Fold bag and 4 uses of the Linen Bag. Again, this is a 4-week commitment that you can utilize in whichever way you wish over the course of the 4 weeks. You’ll get a 20% discount on all additional services along with the free 1-day rush delivery, free welcome kit, and no minimum order fee. Similar to the 2U Weekly Plan, you’ll have the ability to roll over one Wash Dry Fold bag and one Linen Bag to the following month. Your subscription membership will be automatically renewed at the end of the 4 weeks, unless you take action.

We will send an email announcing when these pricing changes are live, so that you can update the 2U app and choose whichever of the 3 plans suits your needs the best. Existing customers will be grandfathered in to their current pricing structure for an extended grace period after the official launch, unless of course you opt in to one of the 3 plans during that period.

After that time, you will automatically be enrolled in the Pay As You Go pricing plan. There is no action required on your end once that grandfathering period is over unless you decide to opt in to one of the subscription plans, which you can do at any time after we are live!

We know that was probably a lot to throw at you and we’re sure you have lots of questions. Over the coming weeks and months, we’ll be updating this blog post page with links out to FAQs and other information so that you can feel at ease!

As you may have noticed, the prices have generally increased. We want to be transparent with some of the reasons why that’s the case. Factors like material and labor costs have increased due to COVID, so we had to adjust our pricing accordingly.

Additionally, we want to deliver a higher quality service and product to each and every single one of you. We want to focus even more than we currently are on every single bag that comes through our state-of-the-art facilities to make sure that each of your customizations are handled to perfection, that every stain is treated, and that every order you place is a 5 star experience.

When you put away your clothes in your closets and dressers, we want you to feel relaxed and relieved about how much time you’ve just saved and what awesome things you’re going to do with that newfound time!

So how else can we help create those magical moments? We’re coming out (finally!) with weekend laundry delivery service!

Saturday Laundry Delivery Service

We’ve had so many of you tell us in person, in reviews, or through Customer Care that one of the most valuable things we can do to enhance our service is adding weekend delivery. We’re taking the first step to make that a reality!

We’re reintroducing Friday pickups to our schedule, but instead of being delivered the following Monday, we’ll get it straight to your door the very next day! So for all you amazing weekend warriors, you can have your clean clothes going into the weekend!

For any orders that contain a Laundry Bag or a Linen Bag that has a pickup day of Friday, we’ll deliver those bags on Saturday (if you are a 2U Weekly or 2U Weekly+ Plan Member or if you’ve selected 1-day rush delivery as a Pay As You Go Plan Member).

Note that Dry Cleaning orders picked up on a Friday will be delivered on Monday (with the 1-day rush delivery) and on Tuesday (with the standard 2-day delivery).

Now you can really feel accomplished ending your week and starting a new one off right with clean laundry!

We’ll make sure that all this information is easily accessible to you on the 2ULaundry app! Oh, speaking of…

2U App

We’ve redesigned and redeveloped the app entirely to make the process of scheduling and tracking your order even simpler and more visible. We know that you love our “Text for ETA” feature, so we’ve built a robust order tracker in the new mobile app to keep you informed every step of the way. Our goal is to give you more visibility while your clothes are in our care.

To further increase visibility, we’ve added new content to the app to give you a sneak peak behind the scenes at our laundry and dry cleaning facilities.

We’re also adding a new chat feature in the app so you can get super fast support from our Customer Care Team. We are committed to resolving issues quickly and effectively, so we’ve restructured our support to deliver faster support through Chat.

It’s not in your app stores just quite yet, but when it is officially launched, if you have the current version of the app, all you’ll have to do is go to your Apple App Store or Google Play Store and update your current version.

The exciting thing is we have so much in the pipeline for how we want to continue to improve your experience of the app and of 2ULaundry in general. So be on the lookout for any new app updates to take use of its full and ever-evolving functionality!

That being said, as you probably know, with any massive organizational and technological changes like these, there are inevitably going to be hiccups. We request that if / when there is something that may not appear to be working properly, let us know through the Chat feature in the app or on the website or through email at care@demo-wp.ghrixlabs.com and we’ll do our absolute best to resolve it quickly and cooperatively. What we can promise in situations like those is that we’ll be 100% committed to making your customer experience as smooth as possible!

As a side note, all the pricing information that we’ve laid out here in this post will also be available in several places within the app, so don’t worry if you need a refresher on them when you’re ready to schedule service.

Thank you for reading all the way through this longer than normal blog post! We’re so eager to roll out all these enhancements but the crazy part is this is just the beginning! We have additional enhancements like a new laundry bag, premium scented detergents, new app features, all in the pipeline to improve your experience of 2ULaundry!

Just a friendly reminder this post will be a living artifact, so make sure to bookmark this on your browser. As we continue to update timelines and details, we’ll also send other communications that link out here to ensure that you’re fully aware of how they’ll impact you!

If you have any questions or clarifications please feel free to reach out to us via care@laundry.com or marketing@demo-wp.ghrixlabs.com depending on the type of request.

Thank you and Stay Clean!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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How to Use a Laundry Delivery Service

No matter how you use it, delivery laundry service helps everyone lighten the load. Here are some tips!

How do most people use a laundry service?

It’s not always clear how to best use it in unison with the rest of your life: budgets, schedules, work, school, family, etc. There is no one size fits all solution – but here is some advice from our current customers.

How do most people use 2ULaundry?

No matter how you use it, delivery laundry service helps everyone lighten the load. See where you find your sweet spot. Wherever it is, we’ve got a spot for you.

1. Every Week

For weekly laundry service, you just set it and forget it! We offer an option to make your schedule recurring. Instead of logging in to place an order every week, our recurring option allows you to set it and forget it. It’s similar to the recurring schedule that your pool cleaners, housekeeper, or landscapers offer their services.

Customer Tips - Weekly Laundry Service

“2ULaundry takes care of three-quarters of my family’s laundry on a weekly basis. We have a washer & dryer at home for the small stuff that is always needed like the kid’s school uniforms and soccer jerseys. The weekly recurring pickups is scheduled out for us just like the maid service and pool cleaners.” –Jessica B, avg. 2-3 bags per week.

2. Every Once in a While

You never know when you might run into a laundry emergency. So, a recurring schedule might not work for you! That’s ok!

You can still call in the professionals when you really need some help. Use 2ULaundry as your "get out of jail free" card when the laundry really starts piling up. You don’t need to be on a recurring schedule to order laundry service with 2ULaundry. You can simply place an order whenever you need some help.

Customer Tips - Every Once in a While

“I started using 2ULaundry to help out my to-do list when we have stressful things on the horizon. It’s usually just before we have house guests in town, when my husband is traveling for work, or right before we are going on vacation. Now that I think of it, when we get back from vacation is by far my favorite time to order!” –Erin P, avg. 5 bags per year.

3. Only with a Coupon

Do you love coupons? We do too!

When our driver’s routes are not quite full, we send a message out to households in that neighborhood letting you know. If you place an order via text message reply, your order is automatically discounted. These discounts range from $5-$15 based on both your neighborhood and the number of slots remaining on the route.

Customer Tips - Only with a Coupon

“I don't mind doing laundry for our family! However, I always place an order when there are coupons. The Customer Support team will send texts a couple of times per month offering discounts because the delivery driver in my area needs more stops on a certain day. It is a quick way to save $10-ish on the service. It's my little surprise treat to myself. ” – Rey A, avg. 1 bag per month.

4. Only Sheets & Towels

Maybe you’re not quite comfortable sending all of your personal laundry out to be cleaned. Laundry is very personal! We understand that!

You’re not alone! A large segment of our laundry service customers use 2ULaundry as a way to help out with those less personal sheets & towels. Sheets & towels are harder to wash in smaller, residential washing machines. Plus, when we beautifully fold them, unwrapping them is a real treat! We offer a Linen Bag at a lower price than our Wash & Fold Laundry Bag because of three reasons.

Customer Tips - Linen Laundry Service

“I keep three sets of sheets and towels for each bedroom and bathroom. When I’m on my last batch, I’ll schedule an order to restock my sheet & towel stock at the house. I’d like to think it’s once a season but it’s probably closer to once every six-months. Oops!” – Tina W, avg. 4-5 bags per year.

5. Only Kids Clothes

Sending your kids clothes to a laundry service is a serious parent hack. Kids clothes are always hard to fold! They’re so small and they take a ton of time. But, you know that.

Consider sending your kids clothes only. That helps you save significantly when compared to sending all of the laundry in the household. Plus, tiny kids clothes means you can really stuff a lot of laundry into our flat-rate bags...

Customer Tips - Only Kids Clothes

“I really like using for my kids laundry. That may not be conventional but it’s nice getting a head start on laundry every so often to help me never fall too far behind. Too far may be the keyword there. With my kids, I am always behind on laundry. 2ULaundry really helps!” – Amy P, avg. 2 bags per month.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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A Guide to Your First Laundry Delivery

We get it! This delivery laundry thing is new! Here is what you can expect from your first laundry delivery service from 2ULaundry.

It’s your first laundry delivery!

That’s exciting! But, we get it. This whole pick-up and delivery laundry concept is new. Here is what to expect with your first order.

How do I place an order?

Create an account by downloading our app for either iOS or Android devices. Enter your contact information, select your services, and set your cleaning preferences.

As part of signing up for the service, you’ll get a Welcome Kit which includes your own, personalized laundry bags. You’ll use these personalized laundry bags to separate your laundry and dry cleaning. These bags are yours to keep!

Your Welcome Kit - which includes your 2ULaundry bags - will be delivered the next business day. You can schedule your first order any day after that!

What is a Welcome Kit?

Since this is your first laundry service, you’ll notice we schedule the Welcome Kit to be delivered after you create your account. This means you will not be able to schedule your first laundry service before you have received your laundry bags.

These laundry bags make sure your laundry stays stays safe and garments get proper treatment.

If you need more bags or replacement bags, just ask!

How do the different laundry bags work?

We use different bags to differentiate services. You control the treatment & pricing of your order by which bag(s) you use. We offer four services - which are differentiated by different laundry bags.

Wash & Fold Bag: Wash & Fold Bags get treated like regular laundry – washed, dried, and folded. These bags hold your everyday clothing, towels, sheets, and other items that you would wash at home.

Dry Cleaning Bag: This Dry Cleaning Bag doubles as a garment carrier. Garments included in the dry cleaning bag are either laundered or dry cleaned based on garment standards. Dry Cleaning services are priced per item & returned on hangers.

Linen Bag: The Linen Bag holds up to 45 pounds and is perfect for your washable household items like sheets, bedding, towels, etc.

*Hang Dry Bag: The Hang Dry Bag is perfect for your delicate items, including undergarments, workout gear, swimsuits, and any items potentially vulnerable to shrinking. These items will returned on hangers.

*Message customer care for this bag.

Do I need to separate my whites and colors?

No, we sort for you! All wash and fold laundry is sorted multiple ways for washing – meaning your whites are never washed with colors.

As part of our standard practices, we sort and check all garments for stains in production.

However, to best treat stains we recommend you send the stained garment in your Dry Cleaning/Launder Press bag. The Dry Cleaning process is better at removing stains.

Do I need to be home for pickup and delivery?

There is no need to be home for your scheduled pickup and delivery. In fact, most people prefer to just leave their clothes out for our drivers.

If you have any notes on where to collect your clothes (ex. back porch, by the garage door, at the concierge desk, etc) feel free to include those in your order notes. These notes help guarantee that all pickups and deliveries are successful. You’ll be notified about our progress along the way and we will handle it from here!

Here are more tips on leaving your laundry out for pickup and delivery.

How long does it take?

Wash & Fold laundry is delivered the next available service day. In all of our markets, we operate Monday through Friday. In some markets, we do offer Saturday service. When you schedule your pickup, you will see if Saturday is available in your neighborhood. 

Dry cleaning and launder-press is a much more manual process. This special treatment for your special garments takes a little longer. Dry cleaning and launder-press orders are delivered on a two business day turnaround. 

Why are there service fees?

At 2ULaundry, we pay our drivers as full-time W2 employees that are covered by insurance and driving our company vans – you may have seen them around! We’re pretty proud of our fleet of bright pink delivery vans!

With that, our drivers are compensated a fair and responsible wage – unlike delivery services that pay their employees as contractors that rely on tips.

This fair wage and benefit plan is part of an initiative to make sure your laundry is always taken care of in the best way possible – from the van it is delivered in to the person delivering it.

How are clean clothes packed for delivery?

Wash and Fold: It’s not a science; it’s an art! We’re really good at folding laundry. All wash and fold garments are returned crisply folded. Your beautifully folded laundry is secured in air-tight plastic bags to help maintain the integrity of the folding.

Dry Cleaning: Your dry cleaning and launder-press garments are returned pressed on hangers as you would see at conventional cleaners.

How do most people use 2ULaundry?

There is no one size fits all solution – but here is a start.

Most families use 2ULaundry every week which allows them to get their clothes on a predictable rotation of about 1-2 bags per week. However, on the other end of the spectrum, there are some people who like to let their laundry pile up – meaning they only need one big order per month.

Some use it less as a replacement for their washing machine and more as a quick ‘get out of jail free card’ when things really start piling up. In that crowd, there is a big group of folks that only send their sheets and towels during their seasonal deep clean.

The point is delivery laundry is really a day-saver. Everyone can use some help lightening the load! But it isn’t a one size fits all service. Test it out a couple of times and see where you find your sweet spot. Wherever it is, we’ve got a spot for you.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Make Father’s Day a Little Easier For Him

Father's Day ideas that are sure to make him happy!

When you’re raising children with someone it’s easy to get caught up in ‘who made dinner?’ or ‘who unloaded the dishwasher’ or ‘who gave the kids a bath last?’ back-and-forth.

But having a partner in parenting doesn’t mean that everything is always a 50/50 split.

Sometimes, you do more and sometimes they do more and, usually, it all evens out. There are some days though that are made for saying thank-you and, on those days, one of the simple acts of kindness we can give our partners is to take a few of their typical chores off of their plate.

This Father’s Day, consider working with your kids to let dad live chore-free for the day.

Check out this list of chores you can take on to make sure he’s able to relax, unwind, and feel how appreciated he is!

1. Take in his dry cleaning


While he’s probably used to taking in or picking up his own dry cleaning on the way to or from work, treat him to a chore free commute by looking up dry cleaners and dry cleaning prices in your area and dropping off and picking up his dry cleaning for the week.

Of course, if you don’t want to just transfer the chore from him to you and make it easier on the whole family, you can use 2ULaundry‘s dry cleaning services.

2. Do the laundry


In most families, laundry is an everyone chore: there’s always a load to be tossed in, switched over, folded or put away. This Father’s Day, treat him to a week off of laundry duty by taking it on as your personal chore, enlisting the help of the kids or simply ordering laundry service. (Hint, hint: 2ULaundry)

3. Take out the trash


If your partner is the one who typically takes out the trash, let him relax and make sure the inside trash goes out all on your own. If you’re not in the mood to take out the garbage, remember that this is a pretty simple chore that most elementary school aged kids can do on their own. So consider passing it on to one of the kids.

4. Clean out the garage


The garage is an oft neglected space when it comes to cleaning since you can literally close it off and not have to see the mess with the click of a button. Having a clean and organized garage is a real treat though that will help you and your partner feel happy at home.

Before Father’s Day hits, consider spending a day with your kids getting the garage in shape!

5. Mow the lawn

Mowing the lawn isn’t how most people envision spending their weekend afternoons but, for many dads, that’s exactly what they end up doing. This year, treat your partner to a fresh cut lawn while they relax or spend time with the kids in the cool, air-conditioned inside.

If you’d like to outsource lawn services, check out Canopy Lawn Care.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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COVID-19 Safety Tips

Check out these simple yet effective COVID-19 safety tips...

By now, most of us know how important it is to respect the stay-at-home orders that have been placed on our cities and are diligently social distancing for the good of our families and the greater community. Even if some locations are relaxing the restrictions, that doesn’t mean you still shouldn’t take extra precautions when going out.

While limiting outings to grocery store and pharmacy runs and staying at least six feet away from neighbors whose paths we may cross on nightly walks will go a long way towards stopping the spread of COVID-19, many people still wonder what they can do to keep themselves and their family safe when they do have to leave the house. Check out the steps below for making sure you don’t bring Coronavirus home with you.

1. Take your shoes off at the door

When we venture out into the world, our shoes come in contact with surfaces that people may have coughed or sneezed on. Removing them at the door ensures that we don’t track germs through the house that can be picked up by us or other household members later on.

2. Wash your hands immediately

As soon as you’re able, thoroughly wash your hands with soap and hot water for at least 20 seconds. Being out in public means that we’re at risk for touching something that has been coughed or sneezed on by an infected individual.

While the virus can’t penetrate our skin, having it on our hands means that it can easily pass through a mucus membrane when we touch our faces. Washing our hands well and often eliminates the virus and keeps us all safer.

3. Wipe down anything you’ve brought home with you

If you’ve been to the grocery store or pharmacy, you likely purchased items that will need to be sanitized before you put them away.

Use a disinfecting wipe to thoroughly wipe down the surface of anything you bought before you put it in the refrigerator or pantry.

Don’t forget to wipe down the counter or table where you placed your items to wipe them down too as the virus may have transferred from surface to surface.

Also included in that list is your phone. For a quick video on that, check out our Spring Cleaning Guide.

4. Take a shower

Taking a shower with soap and hot water helps ensure that you are clean and not spreading the virus within your home when you return from an outing. As soon as you’ve sanitized your surfaces and put away your items, consider hopping in and soaping up!

5. Wash your clothes

Instead of putting your clothing in the hamper and waiting until wash day to get them clean, consider skipping the hamper and putting your items directly in the washing machine to prevent the spread of the virus.

While cleaning and sanitizing so thoroughly each time you return from an essential outing can feel like a daunting task, doing so is one important way you can keep yourself, your family and the community safe during these uncertain times.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Service Announcement
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Thinking About Doing Your Business Laundry Yourself? Think Again…

Learn more about the benefits of a commercial laundry service partnership! You’ll save time and money on your business laundry.

Whatever business you’re running, a commercial or business laundry service partner is one of the most important partnerships you can make. If you are still debating whether or not to take the plunge into a commercial laundry service partnership, here are some tips to help you learn more about the benefits of a business laundry service partnership!

The Top 5 Differences Between a Business Laundry Service vs Doing The Laundry Yourself

You wouldn’t hesitate to hire a plumber when the pipes are leaking, right? Would you hesitate to hire a web developer to help build and maintain your website, right?

Why would you hesitate to hire a commercial laundry service to help with your business’s laundry? Hiring a professional laundry service comes with plenty of benefits and perks – ranging from the equipment, process, and efficiency used. Let’s explore the 5 key differences between commercial laundry service vs doing the laundry yourself:

#1: Less Time and Hassle On Your End

With work, social, and family responsibilities contributing to your busy daily life, the last thing that you want to worry about is staying on top of your laundry chores. Lucky for you, all of the time spent sorting, folding, and transferring your laundry is gone with the help of a professional laundry service, all of which will save you time and hassle in the long run.

#2: Much Higher Load Capacity

The chances are your home has just one washer and dryer available to wash your linens in, which isn’t always enough to do all of the laundry needed for your business or family. Professional-grade washers can withstand much larger loads without the risk of breaking over constant use as a piece of at-home washing equipment would.

#3: Money Saved On Replacing Washer

There is no denying that the upfront cost of commercial laundry services is greater than that of an at-home job. However, it is important to note that there is ample money saved in other ways. Not only will outsourcing your laundry save you on the money it would take to replace an overused washer at home, but there is also no need to constantly purchase detergents, dryer sheets, and other smaller laundry fees that add up across the years.

#4: More Thorough and Precise Clean

Even if you’re using the best of at-home laundry techniques, there is nothing quite like the level of cleanliness accomplished through a professional clean. This is because commercial laundry services have stronger detergents and higher-quality washing and drying equipment to get the job done right and clear away pesky stains each and every time.

On top of that, the team of professionals found at commercial laundry services knows exactly how to handle a variety of materials, linens, and clothes to achieve the best clean possible.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Service Announcement
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Raleigh-Durham Service Update

At 2ULaundry, we’re committed to providing a quality...

At 2ULaundry, we’re committed to providing a quality experience for all of our laundry & dry cleaning customers, unlocking more free time with each pickup. The team has been hyper-focused on pivoting to still provide the same level of service while navigating the updates around COVID-19. Due to the unique set of circumstances that we’re all attempting to navigate, our team took a moment to assess the overall future of 2U.

In January, the team rallied behind the launch of our third market, Raleigh! We have spent the last three months or so building out the team, getting our 2U vans on the road, and providing our customers with a best-in-class laundry & dry cleaning service.

Unfortunately, we didn’t have quite enough runway to sustain and then grow a new market during these uncertain times. And as a company, we have to be able to provide a quality experience to our customers, which has proven to be more complicated as customer behaviors have adjusted. At this time, we have decided to suspend all service in Raleigh, indefinitely.

2ULaundry will end service in Raleigh, effective Friday, March 27.

Our last pickups in Raleigh will be Thursday, March 26.

This is an extremely tough decision that wasn’t made lightly. We wanted to fully understand the impact on our team and the lives we’ve already changed before even considering the possibility of an exit.

“And we haven’t totally given up on Raleigh, it’s still an exciting market for us. As we all figure out our new normal, the team plans to revisit our return to the Triangle Area.” –Alex Smereczniak

As a startup, we were (naturally) excited about the growth and amped to get the chance to get our feet under us as we focused on expanding, changing the way folks take care of their clothing in an area as progressive as Raleigh. The full implications of COVID-19 are yet to be determined, but we plan to still be around for years to come. And our service suspension in Raleigh will help guarantee that for us.

“Who knows, we may be back soon! But we wanted to give ourselves a chance to provide the best service possible to all of our customers while ensuring we’re setting ourselves up for future success.” – Dan Daquisto

Thank you to all of those Raleigh customers that tried 2U since January. And those few customers who still have items in our possession have received additional communications about their delivery. Any outstanding gift card balances or bag bundles will be refunded for the total remaining value. If you have any questions along the way, our team is ready to support in any way we can. Reach out to us in our Mobile App, via SMS at 545-55, or email us at Care@2ULaundry.com.

We look forward to continuing to serve our Charlotte and Atlanta customers for years to come, as we all navigate these challenging times.

Alex & Dan, Co-Founders of 2ULaundry

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Service Announcement
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COVID-19 Updates

At 2ULaundry, we’re committed to not only providing a quality service but also being transparent every step of the way. Currently, we are...

At 2ULaundry, we’re committed to not only providing a quality service but also being transparent every step of the way. Currently, we are following the developments around COVID-19 very closely and want to keep you updated on the measures we’re taking to protect our valued employees and our customers. We also wanted to provide our customers with the most recent information about service updates and impacted schedules. We’ll use this blog post as the main source of information for 2U’s response to COVID-19.

Our Team

First, we are advising any employee who feels any sign of the symptoms to stay home for a minimum of 14 days, based on the guidelines communicated from the CDC. With our unlimited vacation policy, our employees can focus on getting healthy and not worry about any financial impact.

Additionally, we have provided employees with an excess of the items meant to help keep us all safer, including hand sanitizer, gloves, and face masks. We’ve also implemented increased usage of disinfectants to ensure a healthy and clean work environment in our offices and facilities.

Pursuant to the North Carolina Governor’s reopening plan, all employees have their temperature screened and are asked a series of questions surrounding if they have any symptoms prior to starting work. We have also created more space within our facility to allow our teams to spread out more while working.

Our Cleaning Process

Thankfully, our current cleaning process aligns with the recommended guidelines for your clothing care. Both of our detergent options and the heat from our commercial grade dryers will continue to act as powerful disinfectants, as we clean your clothes. Here is an article we recommend reading covering five tips when washing your clothes in response to COVID-19.

Our Service Plans

2ULaundry has updated its service to varying degrees in our markets. Please continue reading below to find out up-to-the-minute updates in your location. In the locations we are still operating, we continue to maintain a focus on keeping our employees and customers safe.

For any further adjustment to our current services, we will ensure you’re directly informed and also keep this blog post updated. We will also continue preventive measures like frequent (and thorough!) hand washing and more frequent surface disinfection.  

Our Schedule Updates

If you have any scheduled services that are impacted by any updates, you will receive direct communication with more information and any next steps. However, if you have any questions along the way, please don’t hesitate to contact our Customer Care team at Care@2ULaundry.com.

Our Community


2ULaundry has partnered with Charlotte Medi to deliver more than 50,000 face shields and counting for local medical practices and health care workers in Charlotte. You can find out more about the initiative here.

We are also providing a way for you to get involved with a Buy One Give One deal. For each face mask that you purchase from here, 2ULaundry will donate a face mask to frontline healthcare employees in Charlotte.

Below is a current list of our city-by-city service updates. This list was last updated on Monday, June 1 at 9 am.

Charlotte


There will not be any order pickups on Fridays. However, customers with a Thursday pickup will still get their order deliveries on Fridays.

Atlanta


⚠ All services have been temporarily suspended, starting Friday, March 27. The final pickup for the foreseeable future is Thursday, March 26.

Raleigh-Durham


⚠ All services have been suspended, starting Friday, March 27. The final pickup for the foreseeable future is Thursday, March 26. You can read more about our announcement to exit Raleigh-Durham here.

We want to remind you to adhere to the CDC guidelines during this sensitive time. Wash your hands, practice social distancing, and take advantage of the beautiful summer weather in a safe, responsible manner.

Additionally, we have a gift card offer for a 20% bonus on every purchase over $50 to help remove one more thing from your to-do list right now (or in the future!). We’re a small team, but we’re confident that we’ll come out of this ready to provide you with more free time and clean clothes to all of our amazing customers.

If there’s anything we can do to help make this moment just a bit easier for you, please let us know by reaching out to our Customer Care Team at Care@2ulaundry.com.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Customer Spotlight
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Customer Spotlight: Lauren Palmer

Read about 2ULaundry Customer Lauren Palmer's strength and courage when her 2 year old son was diagnosed with cancer in 2017.

No one understands the gift of time more than Lauren.


When Charlotte native, Lauren Palmer, and her family found out that their young son, Jennings, was diagnosed with a rare form of childhood leukemia, an entire community rushed to support them in any way they could. Whether it was through home-cooked meals, grocery delivery, babysitting services, or prayer, one of the most significant gifts they received was the gift of time.

Raising newborn twins who were born two weeks after her child’s diagnosis while striving to maintain a “normal” life for her then 4-year old daughter, all the while dedicating all of her “free” time at the hospital to be at Jennings’ side, there was never any time to focus on the day-to-day. A community of neighbors and community members collected a large sum in the form of a 2ULaundry gift card, and it was our privilege to match the amount to give Lauren and her family back the time they needed to focus on what mattered most.

Flash forward almost two years, the Palmers have recovered and Jennings has made it through a major bone marrow transplant where his older sister, Caroline, was his bone marrow donor. It’s the strength and support she found in that trying time,that has made her a nominee for the Leukemia & Lymphoma Society’s Woman of the Year.

We got to catch up with Lauren and talk about her family’s journey and understanding the gift of time through 2ULaundry.


How did you come to learn about 2ULaundry?


I was pregnant with boy-girl twins in the Fall of 2017, I already had a 4-year old daughter and a 2-year old son. When you’re pregnant with twins, you get more uncomfortable a lot faster, and I was physically so tired all the time. A friend of mine (and 2U customer) told me about you guys and I started using 2ULaundry once a week as I prepared to welcome the twins.

What was the moment when everything changed?

On December 4, 2017, we found out our 2-year old son, Jennings, was diagnosed with a very rare and aggressive form of childhood leukemia. That event started the period of time when 2U became such a godsend for my family. We have an amazing preschool community that just wanted to help, and one of the ways they wanted to help was through 2ULaundry!

Do you remember how you felt when you received the 2ULaundry gift card?

I can’t really articulate what a gift it was during that time. I was trying to care for a critically ill child but also raise twins, and try to keep my 4-year old daughter’s life somewhat normal. Being able to be freed up from laundry gave me the time I needed to focus on my family. We will be 2ULaundry customers for life.

What does this LLS Woman of the Year campaign mean to you?


It means a great deal to us personally, because we have lived the nightmare of dealing with pediatric blood cancer. This campaign is our way of giving back big as a family and helping the next generation of children diagnosed with blood cancer. I am so thrilled to have 2U’s support in this endeavor.

How would you tell other people about 2U?


Even if you can’t use the service, gift it. Whether it’s for a new mom or someone in a time of crisis, give them the gift of 2ULaundry. When people are in crisis, they don’t need stuff, they often need support with their day-to-day. This is a great way to do that.

What are some goals your family has this year outside of the LLS campaign?


We are excited just to be a normal family and enjoy family time together like beach trips and camping and even routine things like school, which were taken from us when Jennings was sick. We are just thankful to a normal family with a healthy child.

Lauren Palmer has been nominated for the Leukemia & Lymphoma Society Woman of the Year. Without help from 2U, her church community, and fellow 2U customer Jenny Helms, Lauren, and her family wouldn’t have been able to make it through such a difficult time.

To support Lauren and her efforts to ensure that all children get their survivor story, please help us in supporting her efforts by making a donation to her campaign for The Leukemia & Lymphoma Society here.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Decoding Laundry Tag Symbols

The language of laundry shouldn't be foreign.

As you prepare to wash and dry a new piece of clothing, you probably diligently check the tag for their care instructions, and while you know what ‘cold wash’ or ‘hang dry’ means, you probably don’t know what all the little symbols that often accompany these instructions on the tag mean. If you’ve always been curious about what those little laundry symbols mean, then read ahead because you’re about to find out.

Wash at room temperature.

One of the most common symbols you’ll see on a clothing tag is the wash symbol.

  • The washtub shape tells you how to wash your clothing. One dot signifies that it should be washed in cold water, two dots in warm water, and three dots in hot water.
  • The lines that you sometimes see under the washtub indicate what cycle to use. With two lines you’ll want to use a gentle cycle, and if you only see one line you should use the permanent press cycle.

Machine tumble dry on gentle.

Another common symbol you’ll often see on your clothing tags is the dry symbol.

  • This square lets you know the best way to dry your items without over-drying and damaging them. A square with a circle inside means machine dry. Circle only means dry clean.
  • If you see three vertical lines, you’ll want to hang your clothes to dry rather than use the dryer.
  • If you see a curved line, you should line-dry your item.
  • A horizontal line indicates that you should dry the item on a flat surface to avoid stretching or damaging it.
  • Most often you’ll probably see a circle in the square which indicates that you should tumble dry the item. If you see one dot you should do so on low heat, two dots and you should do so on medium heat, and three dots you should do so on high heat.
  • If you see lines underneath the square, you should know that those indicate which tumble dry cycle to use: one signifies permanent press and two signifies gentle.

Iron on high heat.

After drying your clothes you might wonder the best way to iron them. Luckily, there is a symbol that will tell you just that.

  • The “how to iron” symbol is an iron with dots to indicate the heat setting to use: one dot for low, two dots for medium, and three dots for high.
  • If you see an “X” across the iron you shouldn’t iron the item at all while an “X” across a jet of steam means simply means you should avoid steaming the item as you iron.

With these common laundry symbols decoded you should feel comfortable and confident reading any clothing tag that comes your way. And remember, when in doubt, be sure to read the tag (both words and symbols) in its entirety before you proceed with washing, drying, and ironing your item.


2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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How to Clean Your Washer and Dryer

Easy steps to disinfect your washer and dryer so your clothes **actually** come out clean.

Your Washing machine cleans everything, so wouldn't it clean itself? Unfortunately, the answer to that is no. Your washer and your dryer need a little extra love to keep your clothes coming out pristine every time. But don't worry, we’re about to walk you through the simple steps to keep your washer and dryer germ-free. 

Washing Machine:

How often to clean your washing machine:

  • Clean dispenser every 4-6 weeks
  • Clean drum once a month

What you’ll need to clean your washing machine:

  • White vinegar
  • Chlorine bleach
  • microfiber towel
  • Bottlebrush

** It is important to note that you should NOT mix chlorine bleach and white vinegar as it can create a harmful gas. Please make sure that your machine is thoroughly rinsed after each step.

How to clean your detergent dispenser:

  1. Heat 1 cup of white vinegar on the stove
  2. Pour warm vinegar into the dispenser cup
  3. Run a normal cycle with nothing in the drum
  4. Use a bottlebrush to scrub the dispenser cups with warm vinegar

How to clean your top-load washing machine:

  1. Fill the drum with hot water
  2. Add a quart of chlorine bleach to the water
  3. Run full wash and spin cycle
  4. Fill the drum again with hot water
  5. Add a quart of white vinegar to the water
  6. Run another wash and spin cycle
  7. Wipe down the inside of the drum with a microfiber towel

How to clean your front-load washing machine:

  1. Add a half cup of chlorine bleach to the detergent dispenser and fill the bleach dispenser with chlorine bleach
  2. Run a normal cycle
  3. Wipe down the inside of the drum with a microfiber towel

Dryer:

How often to clean your dryer:

  • You should be cleaning your dryer every 4-6 weeks. Your lint trap might fill up faster, so check it frequently. 

What you’ll need to clean your dryer:

  • White vinegar
  • Water
  • Spray bottle
  • Microfiber towel

How to clean your dryer: 

  1. Take out the lint trap and remove the lint
  2. Use a mix of half white vinegar and half water to wipe down the inside drum

Following these steps as often as stated will keep your machines in tip-top shape, so you and your clothes can be clean. Washing Machines and dryers can collect bacteria, mold, and dust if not cared for properly, and all of that can get into your clothes. So always remember, just because your clothes smell clean, doesn’t mean they are. 

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Why You Should Always Turn Your Clothes Inside Out When Washing

This small tip may make all the difference in the world in...

Laundry day is often full of decisions: what detergent should I use? What cycle should I select? Should I separate all my colors or is it okay for some to go into the wash together?

One question you don’t have to wonder about anymore though is whether you should turn your clothes inside out before washing them. While it might be a pain to turn everything inside out before washing and then right side out again while folding, experts say that you should absolutely turn your clothing inside out for washing.

Check out the reasons below that inside out is far better than right side out when it comes to how your clothes enter the washing machine.


1. It prevents damage to the outside of your clothing

While the washing machine is great for removing stains and getting clothes looking and smelling fresh, clothing items can take quite a beating while they’re actually in the machine.

Protect your items from fading and other damage by making sure that it’s the inside of your clothing, which no one will ever see, that takes the beating rather than the outside.

2. It increases contact between the detergent and the dirtiest parts of your garment

While we sometimes use the washing machine to get out tough exterior stains like coffee, grass or ketchup, most of the time we’re aiming to freshen our items up from the kind of dirty clothing gets just by being worn by a person.

During a typical day of wear, clothing comes into contact with our bodies as they move and sweat, leaving them in dire need of washing. By turning your items inside out in the washing machine you can ensure that these sweat stains are coming in as close a contact with the detergent as possible.

3. It prevents lint and pilling from occurring on the outside of your clothing

Lint and pilling is a fact of life that occurs when clothing fibers fray or break. While washing your items inside out won’t prevent this fraying or breaking from happening, it will make sure that it only happens on the inside of your items, keeping the outside looking fresh and new for longer.

4. It protects decorative elements of your clothing from damage

If you’re a fan of sparkles and rhinestones, you’ll definitely want to turn your items inside out while washing. While most decorative items are attached pretty well upon purchase, they often become loose or damaged over time.

Keeping your clothing inside out while in the washing machine can help elongate the life of the sparkles you love so much!

While turning your clothing inside out before washing and then right side out before folding can feel like an extra step in an already arduous process, doing so will protect your items, help them get as clean as possible and ensure that you leave the house looking fresh and fashionable everyday!

If you don’t want to worry about any of this, let 2ULaundry take care of your wash and fold needs!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Which Clothes to Fold vs Hang?

Can you never decide on which clothes you should fold vs which clothes you should hang? Read...

As you organize your closet each season it can feel like endless questions arise: should you hang onto that sweater you only wore once last year? Where should you put your belts? What should you do with your out-of-season clothes?

Perhaps the biggest question of all though, the one that truly shapes how you organize and access your clothes, is what should be folded and what should be hung.

While this decision might seem tough to tackle, in reality there are clear rules for what should be hung and what should be folded: check out what the experts say below!

What to Hang

When you’re considering which items to hang, you might have to prioritize based on your available closet space. A previous post on organizing closet space can help with that!

As a general rule, you should aim to hang anything made of delicate materials or that you want to ensure stay protected.

Some items that should always be hung (or be prioritized when it comes to hanging space in the closet) include:

  • Dresses
  • Dress pants
  • Blazers
  • Work or more formal blouses and tops
  • Lightweight or wrinkle prone items

What to Fold

When it comes to what items you want to fold it’s not just about what you don’t have room to hang in your closet- some materials and items store better and are less prone to damage when they are folded rather than hung.

Whether you’ll be storing folded items on shelves in your closet, on a garment rack or in a dresser, knowing you’re storing them properly will help you feel good about your decision.

Some items that you should always fold (because they don’t need to hung and will actually do better being stored folded) include:

  • Sweaters
  • Sweater dresses
  • Heavy items with lots of embellishment (like beading)
  • Casual T-shirts
  • Jeans
  • Khaki pants


Whether you have all the closet space in the world or are trying your best to prioritize what gets space in your smaller closet, you’re going to have to make decisions about which items to hang and which items to fold.

By following the guidance above you’ll be sure to make the right choice when it comes to what goes where!

Here are a couple of more links to help you make these decisions: Martha Stewart Hang or Fold Clothes; One Good Thing Fold vs Hang.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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When Should You Do Your Laundry?

Read up on some pros and cons for when you should do...

Sometimes it seems like there’s no good time to do your laundry. If you start it in the morning, it can feel like you’re doing it all day. But, if you start it at night, you inevitably forget about it and have to start all over the next day.

Whether you’re an early bird or a night owl, though, there are some clear advantages and disadvantages to doing your laundry at different times.

Starting Laundry in the Morning


Starting laundry might not be number one on your want-to-do list but, for some people, it’s number one on their morning to-do list. Doing laundry in the morning has both advantages and disadvantages.

PROS:


When you start your laundry in the morning, you’ll have the opportunity to get it all washed, dried and folded throughout the day and have everything back in its place before bedtime rolls around.

You’ll also have a little more wiggle room when it comes to how quickly you cycle your laundry though as forgetting for a few minutes wont mean you end up going to bed and forgetting to switch a load over until the next morning.

CONS:


When you do laundry during the day time you might find yourself feeling tied to home and unable to go out to run errands or socialize as you’ll soon have a load of laundry to switch over.

Doing laundry in the morning and throughout the day is also often more expensive than running it at night as energy costs are at their highest during peak hours of the day.

Starting Laundry in the Evening


For the night owls among us, starting laundry in the evening is often the obvious choice. Whether you choose to stay up late to switch a few loads over or wait until the next morning, there are pros and cons to starting laundry in the evening.

PROS:


|When it comes to conserving energy, one of the most important things you can do is run full loads of laundry rather than half-full loads. At the end of the day, after gathering up everything everyone wore that day and tossing it in the machine, you’re more likely to have a full load than you would be in the morning.

You’re also less likely to feel like you did all your laundry only to have more to do once everyone loads their hampers up with everything they wore throughout the day.


CONS:


When you start laundry in the evening you commit to staying up for at least a few hours to ensure that everything that needs to be washed gets through the wash, dry and fold cycle.

While it might feel like nothing to pause your movie to make the quick switch from washer to dryer, staying up late can be quite the burden for some and forgetting can mean starting all over in the morning.

If you’re still undecided about when you should do your laundry, or you’d rather not do it at all, it might be time to consider a laundry pickup and delivery service.

Not only will your laundry return to you feeling fresh and smelling clean, but you won’t have to spend any time at all fretting about when to put it in, when to switch it over and when to fold it; and that is the biggest joy of all!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

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Tips For Organizing Your Kids’ Rooms

Don't know where to start when organizing your kids' rooms..

If you have kids, you know how quickly a room can go from sparkling clean to total disaster area. Whether it’s the playroom, the living room or their own bedroom, kids have a way of making big messes out of even just a few toys.

If you’re looking for ways to help your kids successfully maintain organization in their rooms, check out the tips below!

1. Install open shelves


If you want to keep toys and games off the floor, you’re going to need an easy spot for kids to store their favorite things.

Open shelves let kids display the items they love the most (like all those assembled Lego sets) while also providing them easy access for when they’d like to get them down to play with.

2. Utilize the space under the bed


Instead of letting under the bed become a wild mess of dirty laundry and lost toys, consider investing in some storage options for under the bed.

If you’re upgrading your child’s room, look for a bed that has attached drawers underneath where sheets, blankets and extra pillows can be stored.

If your child’s bed does not have built in storage, consider investing in some rolling bins that can be filled and tucked neatly out of sight.

3. Incorporate boxes, baskets and bins


While wooden toy boxes might not be as popular as they once were, the idea that kids need somewhere they can easily toss their playthings has remained.

Go shopping with your child and let them choose a set of coordinating boxes, baskets or bins that can be used to store toys, stuffed animals, dress up clothes or books.

4. Keep it simple


Pinterest parents can no doubt find beautiful images of kids rooms in which toys are organized by type and color, books are shelved according to title and spotless art corners seem to invite creativity but, in reality, kids organization needs to be pretty simple in order to be long-lasting.

Help your child create easy categories such as “books,” “dress up clothes” and “blocks” and then assign them to a specific bin or spot in the room.

If you’re moving and want to keep it simple during an unpacking and organizing of your kids’ rooms, check out this comprehensive guide.

Kids love having their own space and taking care of their own books and toys. As a parent, you can empower them to keep their room neat and organized independently by providing shelves, storage and a little direction on how to keep the clutter at bay!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Spring Cleaning
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min read

You Won’t Believe What Germs Live in Your Laundry

Don't leave your dirty laundry sitting for weeks at a time! It could cause infectious diseases like salmonella, staph, and e. coli!

If you’re like me, you probably have a hamper full of damp and dirty laundry in your bathroom or closet. Some of our readers might even leave that dirty hamper sitting there for weeks. Am I describing you?

Nooooo… You’d never do that!

Well, for everyone else, it’s an awful idea to continue this bad habit. Here’s why…

1. Fecal Matter

Did this catch your attention? It caught ours! Dr. Charles Gerba, renowned microbiologist at the University of Arizona, said that

“The average adult undergarment has about a tenth of a gram of  fecal matter.”

When you add dark and damp conditions, this can actually be quite dangerous. Especially these days in the midst of the Coronavirus outbreak.

2. Salmonella

Every year, about 1.3 million people are infected with Salmonella, with 26,500 individuals hospitalized due to the infection and 420 dying from it, according to the U.S. Centers for Disease Control and Prevention (CDC).

Contamination typically happens after infected feces comes into contact with animals, crops or water and people then consume or touch those items and don’t wash their hands. This makes you take our #1 a little more serious doesn’t it?

Salmonella, aka Salmonella Enteritidis and Salmonella Typhimurium, can live in your dirty hamper for weeks as they don’t die off as fast as fungi or some viruses. So that dirty hamper of yours may be more dangerous than you think.

3. Staphylococcus aureus

This nasty bug causes staph infections. And if you’ve ever seen someone with a staph infection, you’d place your order with 2ULaundry right now! The worst part about Staphylococcus aureus is that it can survive for months as it’s extremely hardy.

According to the Department of Health, It’s the leading cause of skin and soft tissue infections such as abscesses (boils), furuncles, and cellulitis. Although most staph infections are not serious, S. aureus can cause serious infections such as bloodstream infections, pneumonia, or bone and joint infections. Did we mention this can live in your laundry?

4. E. Coli

Germs such as E. coli, salmonella, and Klebsiella oxytoca can cause pneumonia, skin infections, abdominal cramps, vomiting, and diarrhea, especially in people with compromised immune systems.

In fact, this nasty germ can live in the place that you clean your dirty clothes. That’s right. Your washing machine rarely gets cleaned itself. And germs like E. coli are very tough, lasting for weeks inside your dark and damp machine.

Experts say that the newer, eco-friendly machines are doing you no favors in this regard either. Because they generally wash your clothes on lower temperatures, it never gets hot enough to kill the bacteria. Therefore, it’s best to wipe it down every now and then with disinfectants.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Spring Cleaning
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min read

Spring Cleaning Hacks

Check out the spring cleaning hacks below and your house...

Ahh spring time, there’s nothing quite like the fresh scent of spring on the breeze, flowers blooming brightly in the garden and a fresh and tidy house for the new season. While the fresh scent of spring and blooming flowers might come naturally with the turn of the season, you’ll have to put in some work if you want the tidy house that spring calls for. Lucky for you, we’ve rounded up the very best spring cleaning tips and tricks to help you get your house under control with as little stress as possible. Check out the spring cleaning hacks below and your house will be spring-ready in no time!

1. Make a list


Before you get started, it’s important to make a list of everything you want to accomplish during spring cleaning. Take a few minutes to inventory your household and either make a list of your own or download a handy one like 2ULaundry’s or like Hey y’all! 2ULaundry just put out a Spring Cleaning Guide with hacks from bloggers you may know around Atlanta and some of their other customers. Definitely worth checking it out! this from Martha Stewart.

2. Clear your calendar


While you can probably squeeze your regular cleaning sessions between your other regular to-do’s and must-do’s, a spring cleaning session calls for a clear calendar so you can truly focus and get the job done without leaving any lingering jobs. Take a peek at your calendar, designate a day as your spring cleaning day and don’t make any other plans for that day.

3. Enlist help


While a lot of people find deep cleaning relaxing and gratifying, spring cleaning can be tiresome for even those who typically love to clean. Instead of trying to do it all yourself, enlist the help of your partner, children or roommate to give you the helping boost you need!

4. Clean by category, not room


When you clean room by room, it’s easy to accidentally carry piles of clutter from one place to the next without ever really getting rid of them. Instead of cleaning by room, make a plan to clean by category so that everything that gets clean stays that way. Start with a category like surfaces, floors or upholstery to get going.

5. Make sure you have the right tools and products


There’s nothing more frustrating than getting into a cleaning groove only to discover that you don’t have enough furniture polish to get the job done. Before you start cleaning, take inventory of your products and make sure you have enough of everything to finish the job. If you want to be extra thorough of everything at home, look into downloading a home inventory app.

6. Clean your cleaning tools


When you’re spring cleaning you want to make sure everything is truly clean and sanitized when you’re done. To do that you’ll probably need to do some pre-cleaning before you get started. Sanitize your sponges or purchase new ones, clean your broom, mop and vacuum and run a sanitize cycle on your dishwasher and washing machine before you ever start your spring cleaning session.

7. Just do it!


Once you’ve made a list, cleared your calendar, inventoried your cleaning products and made sure your cleaning tools are ready to go, there’s nothing left to do but jump in and get it done! Take small breaks as you go but do your best not to get distracted and leave the job half done.
Spring cleaning is a major undertaking but, once it’s done you’ll have the benefit of living in a clean, organized space you can enjoy all season!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Spring Cleaning
This is
min read

More Spring Cleaning Hacks

If you didn’t come over here from our Spring Cleaning Guide page, make sure to download and print out the checklist from there so you’r...

If you didn’t come over here from our Spring Cleaning Guide page, make sure to download and print out the checklist from there so you’re on top of all your to-do’s this season. Since you couldn’t get enough of the tips from there, here are some more spring cleaning hacks heard straight from our customers!

Julianne, one of our 2020 Timekeepers, has a few hacks that she and her family are keeping busy with to make their whole house clean. This includes sweeping the garage, organizing the pantry, planting flowers and seeds, washing their car, and even donating their extra clothes to 2ULaundry! Outsourcing the smaller tasks to her children while working cooperatively on the larger ones is a great way to bond with your family during spring cleaning!

Lauren & Julie, 2ULaundry Legacy Brand Ambassadors have a couple tips for you as well. When the weather starts getting better, they use 2ULaundry to wash their winter clothes. Like every wash, dry, fold as well as dry cleaning orders, 2ULaundry returns them in airtight plastic bags. They like to store them until the next winter season comes around! You can put them away with the peace of mind that they’ll be clean when winter rolls back around. It’s a great way to keep clothes clean for months and seasons at a time!

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Spring Cleaning
This is
min read

How to Clean Your Couch and Pillows

Easy step-by-step instructions on how to clean your pillows...

Amidst the novel Coronavirus pandemic, you – like most of the world—are probably social distancing yourself right now, working from home, and possibly going a little stir-crazy. If you need a break from working, vacuuming, Netflix-ing, and scrolling endlessly through Instagram and Facebook, we have some ideas for you. And no, they aren’t the traditional ideas you’ve heard (baking, learning guitar, or reading). While all those activities are great for the potential weeks of isolation, we suggest that you take time to do some deep cleaning.

We all (hopefully) wash our sheets once a week, our towels every 3 days, and our clothes as often as needed, but when was the last time you washed your pillows?

Not your pillowcases – your pillows.

When was the last time your couch got that scrub down it’s been needing? Never? Okay, well now is your chance! Stop putting those daunting tasks off and get clean!

Washing pillows is something most people don’t think of doing, but do you know how much bacteria 1 pillow can harbor? A lot. More than your toilet seat. It’s said that 1/3 of your pillows weight is due to skin, dust mites and bugs – gross! Luckily, it’s easy to clean pillows!

Follow these steps:

1. Remove pillow case
2. Fill washing machine with the hottest water setting and your favorite detergent
3. When cycle is complete, rinse 2-3 times
4. Pop pillows in the dryer, or air-dry them
5. Put on (clean) pillowcases
6. Sleep like a baby

Now that you’re done with your pillows, let’s move onto the couch. Yes, the couch where you fall asleep watching Sunday afternoon golf, the couch your kids have spilled food on, the couch you have spilled wine on, the couch that is harboring millions of germs, dust mites, and bacteria. This couch can also contain listeria, the flu-causing virus. Still want to Netflix-and-chill on that germ-infested comfy couch? Neither do we. So how can you clean it?

1. Remove the couch covers
2. Throw those suckers in the wash – make sure you zip up the covers first!
3. Hang dry these guys – you don’t want them to shrink and be rendered unusable

As for the part of the couch that can’t be thrown in the wash:


1. Mix 1 cup water, ½ vinegar, and 1 TBSP of dish soap in a spray bottle
2. Spray the mixture on the remaining parts of the couch (back, arms, large pillows that can’t be put in washing machine)
3. Let that mixture soak in for a few minutes and then gently rub back and forth with a soft cloth
4. Now just let the coach sit and absorb
5. Check back in an hour and make sure there aren’t any super wet spots
6. Once couch is dry, spray with your favorite disinfectant and finish with some Febreze (your family will thank you)


We aren’t suggesting you waste time during these social isolation weeks. 2ULaundry is still running and still making laundry and dry cleaning dreams come true. Schedule your pickup today and have clean laundry and dry cleaning done tomorrow! Don’t risk going to the dry cleaners right now, let us do the dirty work for you. Stay home. And as always, stay clean.

2ULaundry is a premium laundry and dry-cleaning pick-up and delivery service available in Charlotte, Atlanta, Tampa, Austin, San Antonio, and Phoenix. Learn more about 2ULaundry and sign up on our website.

Our promise to you

We will do everything we can to return your clothes to you in great shape. In the rare instance that an item goes missing or is damaged during the cleaning process, we’ll reimburse you up to the full value of the item with a $1,000 maximum per order.